Communication is the
exchange of information between two parties. In any communication, the sender
wants a definite action to be taken by the receiver. How do we make sure that
the communication received by the receiver is same as intended by sender
& that actions carried out based on such communication are as intended by
sender.
In short, what are the
essentials of effective communication?
1. The message
should be useful & should have some purpose:
Each message should have
some purpose & it should be told clearly. The message should serve some
useful purpose for both sender as well as receiver.
2. It should be
brief but complete:
‘Brevity is the soul of wit’ should be the guiding
principle in creating any message. Lengthy & too elaborate messages do not
convey the intent of the sender & are difficult for the receiver to
understand.
3. Should be simple
& clear:
All messages should use simple language. It should be clear
about the intention of the sender. Complicated sentences & difficult
language make it difficult for the receiver to understand the message.
4. Should have
proper language:
Proper & courteous language keeping the status of
receiver in mind should be used. In case of verbal communication the language
used, tone, body language etc. should also be kept in mind.
5 Should
have provision for follow up:
For any communication to be effective there
should be provision for follow up so that the sender & receiver can both
follow up with each other.
If we take care of above
suggestions in framing our communication, communication received by the receiver
will be same as intended by sender & that actions carried out based
on such communication will be as intended by sender.
We conduct workshop on ‘Communication Skills’ and many other soft skills improvement
programs both for industries, educational institutes and individuals. We also
offer a few programs like ‘Shine under Stress (Strategies to Succeed in
Exams)’, ‘Seven Laws of Teaching’, ‘Student’s Behaviour Management’ etc. pro
bono to educational institutes
Please visit link http://bit.ly/sarwansingh or write to us at sarwansingh6644@gmail.com or
englishacademybaroda@gmail.com or call (91)8866680407 for further details.
By:
Sarwan Singh
@sarwan_singh
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