Business & Professional Etiquette

Project Wisdom

Shaping Young Minds

Business & Professional Etiquette

“The truth is, multimillion-dollar deals 

and people’s jobs can be lost as a result of poor etiquette,”

 -Business Management Daily’s Senior Web Editor Elizabeth Hall.

PREAMBLE:

“Good manners & etiquette are part of working smart. They are the keystone of an efficient, smooth-working organization and are combination of common sense and consideration for others. A person with good manners makes his & employer’s image shine; people want to do business with that person.

Good manners make the surroundings a better place work and contribute to employee’s morale. They create an environment in which everyone enjoys working. It fosters high team spirit & mutual admiration for each other. 

On the other hand, sloppy manners, a lack of awareness of good manners, and an absence of caring attitude make everyone present extremely uncomfortable.

AGENDA:

“The truth is, a deal and people’s jobs can be lost as a result of poor etiquette,” says Senior Web Editor Elizabeth Hall. “In today’s competitive climate, knowing how to act – and how not to – can spell the difference between success and failure.”

For organizations and employees, recognizing the critical link between etiquette & profit is the key to success. It’s important for professionals to learn best practices on everything from meeting, dining, cubicle etiquette to business letter, email and telephone protocol.  This workshop aims to teach participants to just that.

WHAT YOU WILL LEARN:

1.    Importance of good manners, courtesy,   and respect in the work environment.

2.    Learn basic etiquettes.

Special emphasis will be given to following topics:

1.    Learn difference between last impression & lasting impression.

2.    How to generally conduct oneself in open culture environment  with reference to:

3.    Cubicle behaviour

4.    Phone etiquette,

5.    General office behaviour

WHO SHOULD ATTEND:

All working professionals who want to improve their image with their peers, seniors & clients & also want to become socially more acceptable.

METHODOLOGY:

1.     Lecture by facilitator.

2.     Power point presentations

3.     Audio/Video Clips

4.     Interaction with participants

A WORD ABOUT THE TRAINER:

Sarwan Singh is a technocrat turned soft skills trainer. He has about 35 years of corporate ant training experience. After working as General Manager/CEO in manufacturing and pharma companies, he diversified in field of soft skills and English improvement training. He has been working as freelance soft skills trainer for last 10 years. He conducts training programs in industries and educational institutes. He has conducted training programs in many prestigious industries and educational institutes. Please visit link http://bit.ly/sarwansingh  to know more about him and our activities.