Sarwan Singh: ‘Say it Right the First Time’ (Know power of words & choose them well)

‘Project Smart English’

Say it Right

‘Say it Right the First Time’

(Know power of words & choose them well)

‘Andhe ka beta Andha’

(Son of blind is blind)

Just four carelessly chosen words by Draupti

laid foundation for mother of all wars-Mahabharata!

Legend has it that when Duryodhana was moving around in Palace of Illusion (dry surface looked like water body and water body looked like dry surface in Palace of Illusion) he mistook a water body to be dry surface and fell in it. Draupti observed this and as Duryodhana was son of blind king Dhritrashtra, sarcastically made above written comment. Duryodhana became so angry on seeing Draupti making fun of him that he decided to teach her a lesson at an appropriate time. Thus foundation for Duryodhana trying to disrobe Draupti during game of dice and also of Mahabharata was laid.

How do you choose your words? Carelessly; like pebbles lying on a sea shore or carefully like what Benjamin Disraeli said: Men govern with words! Do you know that same words spoken to same person differently have different meaning? Same words spoken to different persons same way have different meaning. Also; same words spoken to same person at different time can have different meaning.

Ultimately the most important thing as per John Balder & Richard Grinder is that the meaning of your communication is the response you get. Hence; as a professional do you know which words to speak & how to speak these words to get a positive response to your requests/instructions?

Given below is the list of words which can invite action, also the words which can irritate, probe and motivate.

Words that invite action

§ You, your

§ Money

§ Save

§ Guaranteed

§ Health

§ Safety

§ Love

§ Discover

§ Proven

§ New

§ Results

§ Benefit

§ Easy

§ Service

Words That Irritate

§ Understand?

§ Get the point?

§ See what I mean?

§ You don’t say.

§ Not really.

§ I, me, mine, my.

§ I’ll tell you what.

§ Old friend.

§ Buddy.

§ Hey Pal.

Words That Probe

§ What is your idea?

§ What do you think?

§ Can you give example

§ What was the situation?

§ How do you feel about this?

§ What happened then?

§ Could you please explain?

§ Why do you say so?

Words That Motivate

§ Will you help me?

§ I am sorry.

§ It was my fault.

§ Thank you.

§ I am proud of you.

§ Congratulations.

§ Help me to understand this.

§ Please.

§ You are very kind.

§ I beg your pardon.

§ It has been real pleasure.

Check your habitual vocabulary. Which kind of words you use more often? Do your words invite action, irritate, probe or motivate?

Of course, your tone, volume and body language plays a very important part in giving meaning to your words. However, be very careful to choose your words well. Otherwise, you may not get the response you want.

We conduct workshop on ‘English Improvement’ and many other soft skills improvement workshops for industries, educational institutes and individuals. These workshops are conducted in our training center as well as in client’s premises.

Our classroom based employ ability enhancement programs are:

1. Business English

2. Spoken English

3. Personality Development

4. IELTS/TOEFL

5. Sunday English Speaking Products

6. Fortnightly Skills enhancement workshops.

7. Educamp (for students during Summer Vacations)

Please visit link http://bit.ly/sarwansingh or write to us at sarwansingh6644@gmail.com or call (91)8866680407 for further information..

By:

Sarwan Singh

http://singhsarwan.blogspot.com